UI vs UX — Are They Same Or Different? (and Their Impact On Website)

We come across many websites and mobile apps in a day. It includes e-commerce sites, utility apps, business websites, social media sites, and many more. Some websites are easy to navigate, smooth to use, and provide a pleasant experience. 

Imagine if a website is non-attractive or doesn’t navigate easily. You won’t enjoy using that website, right? A poor UI can frustrate the users and harm their user experience. 

It’s common for people to confuse UI and UX. They are related but distinct concepts in web design. One way to think about the difference between UI and UX is that UI or User Interface is the presentation layer, and UX or User experience encompasses the overall experience of using a website or a product. In this article, we will thoroughly explore what UI & UX are and their impact on a website.

What is UI?

The term ’user interface’ or ‘UI,’ refers to the aesthetics of an interface that enables users to interact with a system or a product. It is the first thing customers see when interacting with software, making it a crucial component of the overall design process. Layout, typography, color scheme, and the interface’s overall appearance are all part of UI design. 

Just like we need a language to communicate with each other, the same way UI is there, which allows us to interact with software applications. It is essential to create an attractive and visually appealing design that is simple for the user to use and comprehend. 

A well-designed user interface (UI) can help users get a great first impression and make it simple to navigate the website. It incorporates design decisions that enhance user experience and enables them to use the website/application smoothly. In contrast, a poorly designed UI can frustrate users making them leave the website or product altogether. 

Overall, UI and UX design is an essential feature of a product or system that provides a positive user experience.

What is UX?

UX stands for User Experience, which refers to the overall user experience while interacting with software. UX encompasses all aspects of the user’s interaction including the UI design, ease of use, functionality, and overall satisfaction.

UX design includes understanding user needs and designing user flows and interactions. Additionally, UX designers consider factors; such as user goals, expectations, and pain points. They use this information to design a system that satisfies the user.

While UI design focuses on the visual design of an interface, UX design focuses on creating a positive user experience by ensuring that the system is easy to use, efficient, and effective. There are numerous UX Design challenges that are faced by developers while developing web applications but how can developers achieve this?

UI design is an aspect of UX design, it is just one component of creating a positive user experience. Whereas, UX design encompasses all aspects of the user’s interaction with the system and aims to create a seamless and satisfying experience

UI vs. UX

UI and UX - what's the difference?
Image source: Freepik

As we discussed, UI and UX design are related but distinct concepts in web design. Now, let us talk about the difference between UI and UX design:

UI Design

  • The goal of UI design is to make the interface look good.
  • It Includes the interface’s overall design, typography, color palette, and layout.
  • It strives to develop an aesthetically beautiful and visually appealing style that is easy to use. 
  • In UI design, the decisions are typically made based on the overall brand identity and the user’s aesthetic preferences.
  • UI designers work closely with visual designers, graphic designers, and front-end developers.
  • It involves creating wireframes, mockups, and prototypes of the interface.
UI and UX - Reviewing a landing page design in zipBoard
Reviewing a landing page in zipBoard to improve UI and enhance user experience

UX Design

  • UX design encircles all aspects of a user’s communication with a web/mobile application.
  • It involves identifying user needs, creating user flows, and ensuring that the user has a fulfilling experience.
  • In UX design, the decisions are based on user research and testing and focus on creating a product that meets the needs and goals of the user.
  • Product managers, developers, and other stakeholders collaborate closely with UX designers.
  • It includes developing user personas, conducting user research, developing wireframes, and conducting user testing on prototypes.

How Important Is It for UI and UX to Work Together?

Helga Moreno, a designer and industry professional, describes in her article The Gap Between UX And UI Design:

“Something that looks great but is difficult to use is exemplary of great UI and poor UX, while something very usable that looks terrible is exemplary of great UX and poor UI.”

The collaboration of UI and UX design is necessary for getting the best results in software. For example, a mobile banking application with a visually pleasing design and many features. However, the user experience is poor because the navigation is unclear, and the user struggles to find the required options. The app may also require the user to perform several steps to complete a simple task. It frustrates the user, and he may stop using the app.

Another example could be a mobile app that has a simple and minimalist design, but the user experience is seamless and intuitive. For instance, consider the Duolingo language learning app, which has an unattractive UI, but its UX is good because it provides an efficient language learning experience. 

In both cases, the user feels that something is lacking. That’s where the collaboration of UI and UX design comes into consideration. It is great to have a good UI and UX. 

How Do UI and UX Impact a Website?

How do UI and UX impact your website?
Image source: Freepik

UI and UX design play a critical role in the success of a website. Here are some aspects of how UI and UX can impact a website:

  • First Impressions: Since a website’s user interface (UI) design is the first thing visitors view, it is crucial in forming a favorable first impression. A website’s user interface (UI) can make it appear expert, reliable, and alluring to the user.
  • User Engagement: A well-designed UX can help to enhance user engagement with the website. By making it simple for users to browse, such as making a purchase or filling out a form, etc. 
  • Navigation: The UX design of a website can affect how easy it is for users to navigate the website and find the information they need. A website with good UX design will have easy navigation and a logical structure, making it easy for users to search.
  • Brand Image: The UI and UX design of a website can also impact the organization’s brand image. A well-designed UI and UX can help to create a positive image for the brand, while a poor design can damage the brand’s reputation.
  • Conversion: The website’s UI and UX design can affect its ability to convert visitors into subscribers. A good UI design can help build trust and credibility, while a good UX design can make it easy for users to perform specified actions like a purchase or signing up for a subscription.
  • Customer Loyalty: The UI/UX of a website can impact customer loyalty. A positive user experience can create loyal customers and result in repeat business. And a negative user experience can result in lost customers and negative word-of-mouth reviews.



Thus, one cannot overlook the impact of UI/UX design on a website. Investing in a good UI and UX design is essential for organizations that want to create impactful websites that effectively meet the needs and goals of their users. By creating a positive user experience, organizations can drive user engagement, increase conversions, and build customer loyalty, ultimately leading to business success.

Author Bio:
Harikrishna Kundariya, is a marketer, developer, IoT, ChatBot & Blockchain savvy, designer, co-founder, and Director of eSparkBiz Technologies, a Software Development Company. His 12+ experience enables him to provide digital solutions to new start-ups based on IoT and ChatBot.

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