When we started building a tool for gathering reviews and sharing feedback on web, eLearning, and eCommerce projects, we were always focused on providing context. Visual context, to be precise. That was the main problem we were trying to solve with zipBoard. Our own experience with conventional-issue or bug tracking and collaboration systems had left
Businesses of all sizes today have an online presence. The eCommerce space is not just about sales but about establishing a credible brand that is visible to customers across digital channels. Online retail sales in the US itself have exceeded $230 billion and form an increasing chunk of the total retail sales. For brands that
Live chat was designed to provide a shrewd resolution to customer queries. It is now one of the greatest tools for lead generation and increased sales. Businesses can use real-time conversations to better engage with website visitors. When tweaked with certain exponential practices, live chats can also become an overarching sales hack.
Good products and collaboration go hand in hand. The former is simply not feasible without the latter. Collaboration has always been an area of prime interest for us, at zipBoard. Whether that is a collaboration between designers and developers, or agencies and clients
Websites, at the time, were a collection of these static documents, stored in their entirety and there was minimal interface on the server-side. With the introduction of CGI or Common Gateway Interface, this changed. CGI allowed websites to run scripts and this enabled the webserver to be more than just a storage facility of static
Dark patterns in design are one end, an ethical issue. How fair it is to try and push the user into a direction that benefits your goals is still debated. In some cases, there’s a fine line between prompting the user for more active engagement or tricking them into diving deeper. In other cases, dark
Let us start by establishing the scope of design and its stakeholders. Just how buttons, colors, and typeface alone don’t make up design, in the same way, the stakeholders in a design process are not limited to designers and creative directors. With the design, there’s a goal. And to reach that goal, there is a
Bug tracking has increasingly expanded into the domains of the entire product team, not just R&D, and for good reason. As software becomes complicated, it becomes more difficult to manage issues in excel sheets or post-its.
As a bootstrapped company we appreciate how to handle our resources, both in terms of financial capital, as well as human effort. Building a SaaS product while not pursuing investments can be a challenging task. And it has been. But the one sure-shot lesson we’ve learned when it comes to hiring is not hiring for
Designing a website is incredibly convenient with the tools available today. Having a theme for your website helps maintain consistency throughout the design. It helps build an identity and bring a unique brand voice to your web design. Even if you’re new to web design or just an amateur, having a consistent design all across
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