co_browsing_zipboard
5 Reasons Why Co-Browsing Equals Better Customer Interaction

The most compelling channels for addressing customer queries have always been phone and voice, but a recent study by Aspect Research shatters this notion.

ab_vs_ux_testing
A/B Testing vs. UX Research

Whether you are developing a new piece of software, a company website, or a physical product, testing and analysis play a pivotal role. The development process of an individual product or a service can take months if not years to be completed properly. While there are variations and deviations of the core concepts, developers mostly

online_learning
How the Rise of Online Learning Is Inspiring New Technology

As the world of technology continues to be revolutionized, so do the standards of education. Online learning has certainly gained popularity over the years, and new technology has been hitting the market to keep up with the ever-evolving world of education. The healthcare and medical fields have especially benefited from new technology entering the education

e-Learning experts on instructional design
E-Learning Experts On Instructional Design

In the past few weeks, zipBoard’s blog has explored various aspects of instructional design. Right from understanding what is instructional design, its underlying theories, the various instructional design models and processes, to the key aspects to remember during the instructional design process

gamebased_ learning
How Game-Based Learning & Simulated Reality Are Advancing Education

Think back to your days in school. When you first started attending, it was a lot of fun. Your teachers got you involved, you played games while learning, and you actively participated. Yet, the farther you get into education, the games start to dry up. Lectures and note-taking became the norm in the classroom, and

understanding Instructional Design
Understanding Instructional Design

But that would be an oversimplification of the process of instructional design and the work that goes into designing and developing learning experiences. If learning was indeed that simple then we all could possibly be self-learners, or autodidacts, from reading Wikipedia articles. The science and art that goes into building conducive learning environments and experiences

instructional_design
The Basics of Instructional Design Processes

Instructional designers and eLearning developers need to pick the right delivery method for their eLearning courses. Whether working on curriculum development for corporate learning solutions or for implementing eLearning in schools and K-12 education, there is a host of instructional design models to pick from.

e-Learning reviews
Are You Collecting eLearning Reviews Effectively?

e-Learning feedback and reviews are some of the most important issues during the course development process for all the stakeholders involved in the project. There are a number of tips and ideas about what constitutes good e-Learning reviews and how various stakeholders should ask for feedback and share feedback. Timely review cycles and tight feedback

static_site
Do I Need a Static Site Generator?

The majority of websites that we come across on the interwebs today are dynamic sites. What this means in simple terms is that all the elements you see before you — images, text, other assets — everything has been put together piece by piece when you hit enter after typing a URL or when you click on a button.

Darren Ratcliffe
Inside the Working of an eCommerce Agency — Interview with Darren Ratcliffe, Digitl

Founder and Head of eCommerce at Digitl shares his insights on multi-channel retailing, chatbots, automation, and running his own agency

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