Maria Shynkar is a QA engineer. Her job description is to find bugs, make sure they are being resolved, reviewing video content, collating feedback, and bug and issue tracking. Just like most QA engineers, Maria has to also collaborate and communicate with various colleagues, team members, developers, and sometimes stakeholders and clients. Needless to say,
Beth comes with extensive experience working on software products and has seen the processes evolving with her roles at AOL, Netscape, Websense and now ELM. According to Beth, managing client communication while building e-learning comes with its own set of challenges.
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