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How to share and collect feedback on your Adobe Captivate Course

Every instructional designer knows creating the “perfect” Adobe Captivate eLearning course takes a village. You’ve got your SMEs, creative team, project manager and developers, not to mention the client who will settle for nothing else than perfection. Each of these stakeholders is key in the creation of an online learning course. However, it’s challenging to

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Types of Client Feedback You Need To Build Better Website Prototypes

Know the various types of client feedback that you need in order to build better website prototypes. Know about the design cycle process.

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5 Reasons Why Co-Browsing Equals Better Customer Interaction

The most compelling channels for addressing customer queries have always been phone and voice, but a recent study by Aspect Research shatters this notion.