Posts in Design Feedback

Team working on developing e-learning content

9 ways zipBoard improves speed and quality for E-learning development

July 3, 2020 Posted by Design Feedback, E-Learning, inside zipBoard, Process, Project Management, User Experience 0 thoughts on “9 ways zipBoard improves speed and quality for E-learning development”

Imagine you are running an eLearning courseware team and the pressure to build more and rapidly has never been more than now. You want to build a workflow to see how communication flows between different stakeholders. You log in to your project management tool, and it does not have everything in one place. You have to log in to different systems to see conversations between the clients and the teams. How do you understand how to close the loop? You ask your managers around and everyone is using a different system to track tasks, client reviews. How can you accurately predict what can be delivered in how much time? Is everything being tracked in one place?

Every course development team needs a solid eLearning development process to improve their review cycles and be able to have a productive team. In this article, I walk you through a guide that you can use to set up a process in your organization. We have consulted several of our large clients producing eLearning on their development process and implementing zipBoard.

After implementing a system to collect reviews, track tasks, and deliverables, you will have a good foundation to measure progress on your development process and timelines. As your team grows, you will have a benchmark to create a more predictable process and timelines and create data-driven decisions for your eLearning projects.

1. Create an organization structure

For a small organization, this may not be necessary as the roles are clearly defined from the start and the project owners also own the processes.

As the scale increases, it is imperative to set up a team or a system that would lead the process and define it for all project managers. The most important part is to ensure that all the teams and team members and their requirements are well represented.

2. Create an implementation workflow for your projects

Once you have set up an organizational structure, it is important to define the implementation workflow for the projects. This will become your project delivery template and will take care of defining roles, processes, stages, and how communication should flow between different teams and clients.

3. Define project structure and workflow

Before kicking off a project, a project manager should establish the stages in the project to be able to track its progress and share it with other stakeholders. Those stages could be defined to ensure communication and deliverables, deadlines for each stage. Those stages can then be defined in a zipBoard project using phases so that everyone on the team is in sync and can document and measure progress.

If you need help planning out the phases and the process to track projects, reach out to our services and consulting team to guide through and help you through the process.

4. Communicate your project delivery and implementation plan to stakeholders

Once the project planning documentation is complete, make sure to review the details with all stakeholders, especially with the client. It is important to set expectations upfront and get feedback on expected timelines before project implementation.

5. Start with the tasks for your first deliverable

The project manager can then start assigning specific tasks to the team to ensure the timely delivery of the tasks. The tasks can be defined directly inside zipBoard’s task manager and assigned priority, due date, or any other description and parameters to explain the task. This would ensurer that the designers, developers, and all internal team members are in sync and are on track with their progress.

See a snapshot from zipBoard dashboard for reference (refer to task properties on the right-hand side)

Task Management in zipBoard

Image from zipBoard showing task details.

Additionally zipBoard also captures the OS information when a new task is created.

Technical information automatically captured by zipBoard

Image of details that are captured automatically when adding a new task.

6. Start an internal QA review for your deliverable

Before sharing the content, design, or actual developed course, it is important to set up an internal Quality assurance process within the internal team. The QA process makes sure that the content aligns with the expected outcome, is accurate, has no bugs and issues related to usability, or any other experience expected from the content. Once the internal QA review has been done, and the tasks assigned to the designated teams, the deliverable should be ready to be shared with the external stakeholders for review.

7. Share the content, design or course with your clients for review

Once your content is ready, it is important to share with the client along with the content for review, any limitations, a description that would help them with testing easily. Sharing the actual content with clients using zipBoard gives you the flexibility to share only the details that you would like to share and keep the clients from getting overwhelmed. They can then create reviews using the screenshot or screencast features easily without having to leave the content to review.

8. Process the feedback received into actionable tasks

Once you receive all the feedback from different stakeholders, ensure that it is properly triaged into trackable issues and everyone in the team is aware of the changes that need to be done in the order of priority.

This will help the team ensure that the content or course is ready for the next review cycle without compromising on the quality of the project.

9. Repeat steps 5-8 for all review cycles and deliverables

You can now repeat the steps from 5-8 for multiple iterations for the same development cycle and then for other deliverables within the same project.

This step by step guide should help you, your team, and your clients to stay on the same page through the entire project lifecycle and deliver a high-quality course, whether it is a website, web app, a course, PDF document or a creative asset.

Once you have a project process in place, it is easy to measure progress, predict timelines, make data-informed decisions about your projects, and deliver high-quality projects.

See how you can get started with zipBoard and speed up your e-learning development process.

Try zipBoard for free today

Full page screenshots, feedback widget for visitors : new features to capture client and team reviews easily

May 19, 2020 Posted by Bug tracking, Design Feedback, Product updates, Project Management, Testing, User Acceptance Testing, User Experience 0 thoughts on “Full page screenshots, feedback widget for visitors : new features to capture client and team reviews easily”

At ZipBoard we are working on improving the experience to capture and manage feedback from various stakeholders.  We want to work with you, to make your team productive and collaborate seamlessly.

We are excited to share some of the new features that make capturing feedback a breeze – full page screenshots for those longs scrollable pages, screenshot widget that can be embedded on your own site, to name a few. 

Let’s have a look!

Full-page Screenshots

Do you find it challenging and time-consuming to annotate only a certain part of the website? Well, that is no more the case now, we have added “Full Page Screenshots” feature within the tool. So now you can take a screenshot of the complete webpage and mark all the changes and feedback in one single image. 

This will save you a lot of time and effort. Add all changes and revisions in one single screenshot. No more going back and forth in the project folder.

Learn more about this feature

Automatic naming of Screenshots based on the name of the HTML page

You would agree that at times we get stuck trying to name the project or files within that project.

And then typing a name, then erasing it and retyping something else is a common thing that we are all guilty of. We got a better alternative and support system for you. 

Only take the screenshot and ZipBoard will name it for you, you can edit it if needed. ZipBoard names the screenshot based on the webpage name. Now you can find your screenshots, no more worry about losing them in a bunch of screenshots. 

Announcements in one click for enterprise customers

It’s ok for a small team to keep everyone updated on the latest announcements. But what if you work with many collaborators (colleagues and clients). It’s difficult to update everyone at once on a team-wide announcement, right? To simplify this we have added an update all at once via announcement feature. As of now, this is available for enterprise plans only, as it’s usually a large team size that needs this feature.

Learn how to make an organization-wide announcement in ZipBoard

Embeddable widget on your site

Wouldn’t it be easy for anyone to review and add feedback on your website? Get feedback from anyone visiting your web page with the Embeddable widget feature. You have to embed the ZipBoard widget code within the webpages where you want to show the ZipBoard tool. Anyone visiting that web page can take a screenshot and annotate the image.  

Website visitors have to only provide their email and name. So that the feedback gets added to your account dashboard with that guest’s user detail. 

The owner of the project can then review all the guest’s user’s feedback on the dashboard. But the guest users will only be able to add feedback and not look at other’s feedback. 

Such a great way to get more unique feedback from a lot of people without even adding them as collaborators!

See how simple it is to install the ZipBoard widget

App redesign – Cleaned up the UI and some workflows

In this update, we also worked on enhancing the user interface and workflow. You will notice a much clean UI design. After analyzing the user’s usage on the tool, we noted the most important and used elements. Based on the analysis, we kept important tools on the dashboard, placed it in a more accessible part of the screen. So that you can have an amazing user experience. 

  • Now you can directly add and review content from the tasks page. 
  • On the left sidebar, you can see all components of the project instead of the dashboard.
  • The project name lets you switch to another recent project from the same screen.
  • Filters are moved as a slide-out option on the right side.
  • No extension required for reviewing uploaded SCORM files.

We want your team and clients to have an amazing experience while reviewing your websites.

That’s all we have in this update. These features are already live so go ahead and try those out now. 

Learn about all the existing features

What’s next,

More integrations – Microsoft teams

We are soon adding integration for Microsoft teams and single sign on. Not only can you share screenshots and review web pages and other media, but you can upload and work on PDF documents, videos and images. All within the ZipBoard dashboard, a complete collaboration platform for your team. 

Now that’s something we do not see anyone else offering. What do you think?

See what all media you can work with now.

Import/ CSV Migration 

Already have a list of tasks that you want to upload in the ZipBoard dashboard? We have great news for you. Soon we would add the Import/CSV migration feature. With this, you can upload all your tasks and feedback in a few clicks. 

Are you as eager as we are to have this feature in ZipBoard? 

See how you can currently export data from ZipBoard

More issue management enhancements

Tracking and managing issues is a great part of the whole workflow. And we are working on this all the time. We will be enhancing the management of issues for improving the efficiency of your teams. 

Some huge improvements are being done to the workflow from the user’s perspective. We want you to be super productive and get your work done without any hiccup.

Guide on how to manage the project dashboard

Feel free to suggest what all features you would want to see in the future updates. Let us know what you feel about the recent changes. And how do you think it will impact your workflow.

Add your suggestions on our public roadmap

tools-remote-teams

Tools For Remote Teams To Stay Connected

April 3, 2019 Posted by Design, Design Feedback, Project Management, Resources, Testing, Web Development 0 thoughts on “Tools For Remote Teams To Stay Connected”

Remote communication and collaboration are not easy. But in the dynamic web design and development space, it’s the need of the hour. To bring the best talent on-board, here are some tools that ease your remote team challenges.

ux-proposal-guide

UX Proposal: The Complete Guide To Writing A Successful One

April 3, 2019 Posted by Design Feedback, Web Development 0 thoughts on “UX Proposal: The Complete Guide To Writing A Successful One”

Whether you’re working on a website, network, product or service, the user experience you provide is one of the most important considerations you need to be thinking about. Know how to write a successful UX proposal.

client-feedback

Types of Client Feedback You Need To Build Better Website Prototypes

April 3, 2019 Posted by Design Feedback, Web Development 0 thoughts on “Types of Client Feedback You Need To Build Better Website Prototypes”

Know the various types of client feedback that you need in order to build better website prototypes. Know about the design cycle process.

zipboard-video-files

Feature Update: Review Video Files With zipBoard

April 3, 2019 Posted by Design, Design Feedback, Product updates 0 thoughts on “Feature Update: Review Video Files With zipBoard”

ZipBoard’s new feature for reviewing video files allows you to upload video inputs like images or HTML files for collaborators to review it anytime.

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